Shipping and Return Policy
Anything more than the truth would be too much.
– Robert Frost
General Shipping Policies
OUR SHIPPING STANDARDS
All our hats are made to order and take 6-8 weeks to make and then shipping time to you. Our hats ship FED EX or UPS, and generally arrive within 5 business days of being shipped. ALL HAT ORDERS SHIP INSURED. You will be e-mailed a tracking # once your hat ships, so you can follow the delivery right to your door.
INTERNATIONAL ORDERS ship via USPS (POSTAL SERVICE) AND ARE SUBJECT TO YOUR COUNTRIES CUSTOM/BORDER SERVICES WHICH CAN DELAY DELIVERY A WEEK OR TWO.
Legal responsibility of the purchaser of any merchandise from this web site.
By placing an order with us, the buyer represents that he/she is of legal age and is the legal owner of the credit card used for merchandise purchases on Hats of Hollywood.com.
The purchaser is further responsible for any and all taxes, duty, service charges, or interest associated with their purchase on Hats of Hollywood.com
All our hats are made to order and personalized with your name. There are no refunds or exchanges, so please make absolutely sure of the hat selection and size. If issues do arise rest assured your 100% satisfaction is important to us and we will work with you to resolve them. There is only one thing we can not correct that is the color so please take due care with your color choice.
OUR COMMITMENT TO YOU
Like you we love hats and we are committed to offering the best customer service and product in the hat industry. Our customers are our best advertisement so be confident that should any problem arise with your order we will work with you to get it right.
Hats of Hollywood is a Boutique Hat Maker
We use only the best materials to make our decadently beautiful hats.
All our hats are made to order and made by hand in the USA.